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Services To Support You & Your Family

Accessibility Statement

We try to make Just One Norfolk easy to use for everyone. This page tells you about the tools that are available to help you get the best experience from the website. We are always looking for ways to make our services easier to use. If you have ideas about this, or would like to be involved in testing out new content or features please get in touch.

Easy Read

We aim to make all of the content on our site easy to read. We use plain English and avoid using technical terms, abbreviations or jargon. When we do use terms which may not be easy to understand, we include an explanation in plain English in brackets, e.g. consultant (senior doctor).

Accessible Formats

All our pages are easy to print. Just select the icon on the page to download and print a PDF document.

Visual Communication

We use icons, images, videos, animations and colour coding on our website to help illustrate the text.

Text to Voice

You can hear the text on our site being read out loud by using our read speaker function, ReciteMe. To activate the toolbar to use this function, click 'Easy Read and translate' on the blue bar at the top of the screen. 

Larger Text Size

If you need to make the text on the page larger, you can do this by clicking the 'Easy Read and translate' button on the blue bar at the top of the screen. This will activate a tool bar with accessibility options. Use the + and - buttons to change text size. 

Translation

You can easily translate all content on our site to a different language by clicking the 'Easy Read and translate' button on the blue bar at the top of the screen. This will activate a tool bar with accessibility options. Use the flag option to change the text into your chosen language. If the language has a speaker next to it, the text will also read out loud.


Who Can Help?

If you are not able to access the resources on Just One Norfolk, you can contact us for further support by calling Just One Number on 0300 300 0123 or texting Parentline on 07520 631590.