Norfolk & Waveney - Mental Health Advice
& Support for 0-25’s
Advice & Guidance
Norfolk - Just One Number
You might have a parenting question or a worry about your child or young person’s (age 0-19) physical, mental or emotional health. Whatever your reason to call, our team are here to help you.
Phone: Just One Number on 0300 300 0123
Text: Parentline on 07520 631590
Text: ChatHealth on 07480 635060 (11-19 year olds)
Visit: www.justonenorfolk.nhs.uk
Waveney - The Parent Hub
A single place for Suffolk parents or carers to find parenting advice and support to help their child's development.
Advice On The Go
Kooth
If you’re 10 to 18 years old you can get advice and help on the go, seven days a week until 10pm.
Kooth offers online counselling, advice and emotional well-being support.
Visit: www.kooth.com
Further Support
0 - 25's Request for Emotional and Mental Health Support
Phone: Just One Number on 0300 300 0123 (9am – 5pm)
Over 16's
Phone: NHS Talking Therapies Service Norfolk and Waveney (known as Wellbeing Service) on 0300 123 1503 (9am – 5pm)
Visit: www.wellbeingnands.co.uk
Visiting your GP
A General Practitioner (GP) is a doctor who provides overall care for your child's physical and mental health. GPs are usually the first place to go to access specialist services, through the NHS.
They can explore the issues your child may be having with their health and give advice or information to help. If they are unable to help they can refer your child on to a more specialist doctor or to other local services.
Help In a Crisis
Urgent Mental Health Support
24/7 immediate advice, support and signposting for people with mental health difficulties in Norfolk and Suffolk.
Phone: 111 and select the mental health option
Who Else Can Help?
You can also get help from these local, national and digital organisations.
