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Referral & Diagnostic Pathways

If you notice differences in your child's development or behaviour, you may want to discuss this and seek the support and advice of your family doctor (GP). They can suggest the next steps and may refer your child for an assessment.

Family doctors (GPs) and schools do not have specialist expertise to diagnose neurodivergent conditions, so they refer to specialist clinicians who can undertake diagnostic assessments.

You can access a referral to the Neurodevelopmental Service (NDS) through your child/young person's SENDCo in school, or the GP. Detailed information from you (plus any other information from other professionals relating to neurodevelopmental difficulties/differences) will need to be included as part of the referral.

If your child or young person would like to include their own information, that will also be considered and is actively encouraged. 

Dive Deeper

Accepting Referrals

Once your local neurodevelopmental team receive the referral they will decide whether your child needs an assessment. 

If the Referral is Accepted

A consent form will be sent home for someone with parental responsibility to sign and return. Currently, the waiting lists are long, so while you wait for the assessment, the neurodevelopmental team will put you in contact with Family Action, who can support your family. 

Find out more about Family Action

If the Referral is Not Accepted

The neurodevelopmental team might:

  • Need to collect more evidence to decide if your child needs a neurodevelopmental assessment
  • Decide your child does not need a neurodevelopmental assessment

If the team need more evidence, they'll write a letter to your family GP asking for more information. If they decide your child does not need an assessment, they will send you a letter to tell you this. It will also include information about other services that may be able to support your family. 

Your child will still be able to receive SEN support in their school or setting, they are entitled to this regardless of a diagnosis. 

Referrals for Under 6 Years

All children under the age of 6 will be contacted by a member of the Community Paediatric Team first and if appropriate your child's paediatrician will then refer you to the Neurodevelopmental Service for further assessment. This is to ensure a thorough medical assessment is completed and is available to Neurodevelopmental Service staff when they meet with you. 

A diagnosis of ADHD can be considered in young children but would not usually be confirmed until a child is at least 6 years of age and is settled in school. This is because it is common for children to be highly active, especially at younger ages.

You will be asked to complete a Parent Observation Questionnaire to detail some of the differences you've noticed in your child and to give the team some background on how your child has developed since birth.

Your child's educational setting will also need to complete a Teacher Questionnaire to compile evidence of your child's school experience, however, don't worry if your child is not yet in nursery, is home-schooled or out of school. Detailed information from you (plus any other information from professionals relating to neurodevelopmental difficulties/differences) will be considered.  

Find out more about the referral process here

Referrals for 6 Years +

Referrals can be accessed via your family doctor (GP) or your child's Special Educational Needs Coordinator (SENCO) at school. 

You will be asked to complete a Parent Observation Questionnaire to detail some of the differences you've noticed in your child and to give the team some background on how your child has developed since birth.

Your SENCO will ask for a teacher or professional in school who knows your child best to complete a Teacher Observation Questionnaire to understand how your child behaves across different settings. 

Find out more about the referral process here

Consent & Mental Capacity

Your mental capacity describes how much you understand the impact of decisions about your healthcare. Professionals must always presume that a child or young person has mental capacity. Adults (including young people aged 16 +) have full capacity to make decisions themselves, which means that young people aged 16+ can self-refer to neurodevelopmental services via their:

  • Family Doctor (GP)
  • Special educational needs coordinator at school or college

A mental capacity assessment may be needed if there is reasonable doubt that your child or young person has the mental capacity to make a specific decision. This can happen from the age of 16 years old. 

The Mental Capacity Act 2005 states that people must be given the appropriate help and support:

  • To enable them to make their own decisions
  • To maximise their participation in decision-making. 

A Mental capacity Assessment can be sought at any stage along the neurodevelopmental process and is there to help your child or young person to be supported in their decision-making. 

Find out more about mental capacity assessments here

While You Wait

It's important to remember that you don't need a diagnosis to access support for your child and your family. Many services, charities and support groups can help you support your child's needs and better understand how they experience the world. 

School/Settings

Speaking to a key worker, teacher, or SENCO to discuss your child's needs will help them plan different strategies and organise resources to help your child. Universal and SEN support is available to every child based on their needs, regardless of a diagnosis. 

Find out more from the Norfolk SEND Local Offer

Find out more from the Suffolk SEND Local Offer

Healthcare

As your child grows you may notice other differences, which can be noted and discussed with your child's GP to keep their records up to date. It can be useful to note any differences when you spot them so you have a bank of examples you can refer to when your child is assessed. 

While you wait for your child's assessment you can:

  • Ask your GP if they can suggest any local support groups
  • Ask a GP to refer you to Speech & Language Therapy, or Occupational Therapy Services 
  • Ask your local council for a needs assessment to help your child cope day-to-day, called an Education, Health and Care Needs Assessment (EHCNA)

If you need practical support, the Healthy Child Programme offer Just One Number and Parentline which can be valuable sources of trusted advice and information about children and young people in Norfolk & Waveney. 

Find out more about Just One Number & Parentline

At Home

There are various services and charities to offer advice about your child's needs and support you as a family. Family Action has an advice helpline and self-help resources to support all aspects of family life.

Find out more about Family Action here

You may be entitled to Disability Living Allowance on behalf of your child which can help with the cost of providing additional therapies and interventions. 

Find out more about Disability Living Allowance

Assessment Advice

Current waiting times for autism and attention deficit hyperactivity disorder (ADHD) assessments are long, with assessment requests higher than NHS neurodevelopmental teams can manage. 

Because of this, parents and carers are looking at other options. This includes:

  • Paying for private (independent) assessments
  • Asking GPs for their right to choose a provider

All services must follow the same quality standards. In Norfolk & Waveney, many different services can complete assessments, including:

  • Some providers working only for the NHS, paid for by the Integrated Care Board
  • Private (independent) providers with an NHS contract, who help NHS services with their waiting times. 
  • Other private providers who do not have an NHS contract, but are still qualified

All professionals in these services must follow the same quality standards, regardless of whether they work privately, or for the NHS. 

Read the guidance on quality standards for assessments here

Find additional advice on assessment providers here

Right to Choose

The NHS is offering more options for healthcare providers to allow you to make the best choices to suit your family. If a GP refers your child for treatment, as a parent/carer you have the legal right to choose the service you would like to go to. 

As waiting lists for assessments are long, some private (independent) services are available to hold NHS contracts for autism and ADHD assessment of children and young people.

All services must follow the same quality standards. In Norfolk & Waveney, many different services can complete assessments, including:

  • Some providers working only for the NHS, paid for by the Integrated Care Board
  • Private (independent) providers with an NHS contract, who help NHS services with their waiting times. 
  • Other private providers who do not have an NHS contract, but are still qualified

To opt for your right to choose, you must go through your GP who will decide if a referral to an alternate provider is clinically appropriate. In most cases, your GP will refer your child for assessment at your chosen provider. 

To find out more about local NHS-approved providers, speak to your GP or contact the Norfolk & Waveney Integrated Care Board.

Find advice on seeking independent neurodevelopmental assessments here

Read more about choices in your NHS care 

Let us know what you think!

We've been working together in Norfolk and Waveney with families and professionals to put together information, advice and resources that are helpful to families. Let us know what you think, and anything we could change or add to make it even better.

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Who Can Help?

If you live in Norfolk

  • You can contact the Healthy Child Service team by calling Just One Number on 0300 300 0123 or texting Parentline on 07520 631590. Our opening hours are 8am-6pm Monday-Friday (excluding bank holidays) and 9am-1pm on Saturdays.

  • If you are 11-19 you can text ChatHealth on 07480 635060 for confidential advice from one of our team.

If you live in Waveney

Norfolk SEND Local Offer provide information and advice on services for young people with additional needs in Norfolk.

Suffolk SEND Local Offer provide information and advice on services for young people with additional needs in Waveney.

Mencap is a national charity who support people with learning disabilities. They offer a free Learning Disability Helpline with advice and guidance. Call 0808 808 1111 to speak to a trained professional.

Kooth offers online counselling, advice and emotional well-being support for anyone aged 10-18, seven days a week until 10pm. 

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