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Who is Involved in the Process?

From the moment you discuss concerns about your child with a professional at their setting, school or your family doctor (GP), different services will be available to support your child through the assessment and diagnostic pathway.

This page will explore each professional's different roles, how each service may be involved in your child's assessment and what you can do to support the process. 

Dive Deeper

Who is Involved?

Before your referral, you may have already encountered some professionals working towards supporting your child. They could be:

  • Your child's keyworker, class teacher, head teacher or special educational needs coordinator (SENCO) - who you can contact regarding any special educational needs (SEN) that your child displays through their education. 
  • Your child's GP, and community healthcare services like the Healthy Child Programme - who you can contact with any developing needs you notice as your child grows and develops. 
  • Your family Social Worker - who supports your family at home to assess what support may need to be put in place. 

In addition to these services, upon your referral being accepted, other professionals who work as part of the Neurodevelopmental Service (NDS) will become involved, they could include:

  • Neurodevelopmental Nurses
  • Educational/Clinical Psychologists
  • Occupational Therapists
  • Speech & Language Therapists
  • Community Paediatricians

Multi-Professional Panel

The neurodevelopmental service is made up of a multi-disciplinary team of health professionals. During the whole assessment process, their observations will be made in line with the Diagnostic and Statistical Manual of Mental Disorders - Fifth Edition (DSM-5) and the diagnostic discussions they have to come to a decision will be based on these criteria. 

All observations and evidence gathering towards your child's assessment will be made by the professionals best suited to your child's needs and discussed at a multi-professional panel meeting to decide an outcome. 

When a conclusion has been reached, you will be offered a feedback appointment with a member of the panel to go through what this means for you and your family. The Neurodevelopmental Service is an assessment-only service, which means they will give you information about the next steps and where to find further support. 

Children & Young People's Voice

Your child's experiences and views are important to the assessment process, and it's the role of the professional to gain their views and have them represented during the assessment. 

Professionals will consider:

  • Whether your child is able to communicate with the team and how they can facilitate this
  • Consider if your child's voice can be captured in other mediums, like through video
  • Asking you how your child communicates needs and wants at home
  • Observe how your child communicates with others around them at their setting or school
  • Engaging other services to help gain your child's views  

Parent/Carer Involvement

As a caregiver, you should be involved in the process by being given space and time to tell your story and express your views. 

To help you provide your experiences it can be helpful to collect information from other sources about how your child's differences are impacting them, for example, support they may be needing in extracurricular clubs, or from observations at school. 

 

Other Services

ADHD Nursing Service 

We are a Team of Specialist Nurses and Non-Medical Prescribers who work within the Community Paediatric Service. We specialise in working with young people with a diagnosis of ADHD and supporting them with their medication.

Find information about the ADHD Nursing Service here

Just One Norfolk - Children's Sleep Advice

Our NHS parenting support website offers information and advice about sleep regarding children and teenagers. 

Find sleep & behaviour pages here

Norfolk Family Hubs

Norfolk Family Hubs support parents and carers of children and young people with:

  • Advice, guidance and support
  • Money, work childcare and housing
  • Parent & Carer wellbeing
  • Children & Young People's health and wellbeing
  • Activities for children & young people

Visit Norfolk Family Hubs website

Early Help

If you have difficulties in your family, or if you are worried about your children, there are services and people available to support you. Early help is about giving information, advice, and guidance to families. 

Find Early Help information here

Neurodevelopmental Team

Your child will be assessed by members of the multidisciplinary team at each appointment. You can find out more about the practitioners you might see below.

See the neurodevelopmental team here

Let us know what you think!

We've been working together in Norfolk and Waveney with families and professionals to put together information, advice and resources that are helpful to families. Let us know what you think, and anything we could change or add to make it even better.

Give us your feedback


Who Can Help?

If you live in Norfolk

  • You can contact the Healthy Child Service team by calling Just One Number on 0300 300 0123 or texting Parentline on 07520 631590. Our opening hours are 8am-6pm Monday-Friday (excluding bank holidays) and 9am-1pm on Saturdays.

  • If you are 11-19 you can text ChatHealth on 07480 635060 for confidential advice from one of our team.

If you live in Waveney

Norfolk SEND Local Offer provide information and advice on services for young people with additional needs in Norfolk.

Suffolk SEND Local Offer provide information and advice on services for young people with additional needs in Waveney.

Mencap is a national charity who support people with learning disabilities. They offer a free Learning Disability Helpline with advice and guidance. Call 0808 808 1111 to speak to a trained professional.

Kooth offers online counselling, advice and emotional well-being support for anyone aged 10-18, seven days a week until 10pm. 

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