The only way to make a service relevant and what families, children & young people need is to ask them, listen and use that feedback to develop services. Many parents, children and young people have already been involved in supporting us in reviewing and make positive change to Norfolk Children and Young People’s Health Services.
Here are some examples of how Norfolk families have shaped our services already;
Development of Just One Norfolk
- Norfolk families asked for a website that showed real families, videos, pictures, and animations with lots of colour as well as written information.
Just One Parents - Online Community
- Norfolk Parents told us they wanted a safe place to share experiences with other parents, both positive and during times when they may be struggling.
- The outcome was the development of our Just One Norfolk Parents online community. A place that parents can talk to each other, ask questions and support one another with the addition of professional support and input if needed.
Just One Norfolk Health Passport App 16 -19 yrs
- Young people told us they would like an App to help them understand their own health needs and how to take care of their own health and wellbeing.
- After 2 years of listening to and working with teenagers and young people in Norfolk the Just1Norfolk Health Passport app was launched.