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Services To Support You & Your Family

Safeguarding

In Norfolk, there are two groups called the Norfolk Safeguarding Children Partnership and the Norfolk Safeguarding Adults Board who organise services that work together to make sure children and vulnerable adults are protected from harm and their wellbeing is supported. 

Norfolk Safeguarding Children Partnership

Every local authority, like Norfolk County Council, has a Multi-Agency Safeguarding Agreement (MASA) with the Police and Healthcare Services. In Norfolk, the Norfolk Safeguarding Children Partnership (NSCP) is led by the 3 groups who work together with other local agencies including the voluntary sector to make sure children are protected from harm and that their welfare is promoted. You can find more information on their website.

Norfolk Safeguarding Adults Board

The Norfolk Safeguarding Adults Board is an arrangement which brings together statutory and non-statutory organisations to promote effective working relationships between different organisations and professional groups to focus on the issue of abuse and harm. You can find more information on their website. 


Examples of Safeguarding Worries

  • "I am worried that a child is in a house where I know there is drug and alcohol use"
  • "My child spends hours online late at night, I don't know who he is talking to."
  • "My grandson's asthma is getting worse but my daughter keeps missing his hospital appointments"
  • "Tony is a teenager that is involved in a gang, I am worried for him and his parents keep reporting him missing"
  • "David is a young carer who looks after his mum in the summer holidays, I wonder if they need some help?"
  • "I have seen a bruise on a baby, he is very young, probably under one!"
Safeguarding Illustration - Hands out palms up with text saying 'keeping children safe is everyone's responsibility'.

Who can Help?

We all have a duty to protect children and young people from harm. If you have any concerns about a child or young person in Norfolk it is always best to share them.

If you think a child is in immediate danger contact the police on 999.

If a child is not in immediate danger but at risk of harm contact the Norfolk Children's Advice and Duty Service (CADS) on 0344 800 8020. Children's Services will listen to your call. They may act immediately to keep a child safe and they also work with families to offer support at difficult times.

You can contact the Healthy Child Service team by calling Just One Number on 0300 300 0123 or texting Parentline on 07520 631590. Our opening hours are 8am-6pm Monday-Friday (excluding bank holidays) and 9am-1pm on Saturdays.

The NSPCC is a registered charity fighting to end child abuse in the UK. You can find advice on how you can keep children safe, where to go for help, and the latest news stories relating to child safety.

The Safer Programme provides advice, information and training on all aspects around safeguarding children, child protection, policies and procedures. Organisations can pay a yearly fee of £30 to join the Safer Programme and ensure their services are up to date with their knowledge and policies. You can ask services that you and your child use if they are part of the Safer Programme.

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