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Speech & Language

Social Communication

Social communication refers to the way people exchange information, thoughts and feelings in social contexts. It involves using and understanding a range of verbal and non-verbal skills, including:

  • Gestures
  • Eye contact
  • Facial expressions
  • Social and cultural norms
  • Speech patterns
  • Language.

Some children and young people can find using and interpreting these skills more difficult which can make it harder for them to interact with other people. Effective social communication helps build relationships, facilitate understanding, and navigate social situations. 

Your child may want to make friends or form relationships but finds it hard due to their social communication differences. They may be content with their own company and happier not being pressured to interact. It's for you as their parents and carers, and those closest to them, to learn their preferences and not pressure them to fit in with the 'norm'. 

If your child has communication differences, interactions with others can be confusing. Some young people may find it hard to communicate what they want or misinterpret the signals that people are sending them, like eye contact, facial expressions and body language. Their sensory profile may mean they switch their attention between different people and activities or focus solely on one particular activity. These differences can have an impact on them being able to listen, pay attention and react as expected. 

Dive Deeper

How Communication Can Differ

Many young children learn how to use speech sounds and language without thinking about it, through being immersed in sound and through interaction starting in the womb. However for some children, language can be more challenging to learn, and they may talk in different ways, or much later than their peers. 

Speech and language can differ in several ways, including:

  • Slower language development
  • Repetitive phrases or sentences, known as echolalia
  • Unusual vocabulary, which could be advanced for their age, very formal, or making up vocabulary in new and unusual ways
  • Unusual grammar, through misunderstanding the order or structure of words
  • New ways of storytelling, through differences in focus, or order of narrative
  • Differences in speech sound production
  • Repetition of sounds, such as dysfluency, stammering or stuttering in speech
  • Different tones or quality of a child's voice.

Your child may have clear speech but struggle with their social interaction and communication. Examples of differences in communication and interaction include:

  • Misunderstanding literal language and jokes
  • Non-speaking - Using no or very few words, but they may express themselves through other verbal ways, like moans, sighs and laughing
  • Situational/Selective Mutism - Ability to speak in some situations, but not others

Where social communication and interaction are the only speech and language differences, you should approach your GP to discuss, if you have any concerns.

If you have concerns about your child's speech, language and communication you could call Just One Number on 0300 300 0123 for advice or see the links below.

Request support for pre-school age children

Request support for school-aged children

Learning Social Rules

Encouraging social skills and expectations can have a positive effect on your child’s self-confidence and mental well-being. Some areas in which children with social communication needs may need individualised support include:

  • Starting and maintaining conversations
  • Asking for help
  • Sharing
  • Reading non-verbal cues
  • Recognising emotional responses
  • Becoming aware of appropriate proximity and personal space
  • Learning to compromise and resolve conflict
  • Coping with losing
  • Protective and risk reduction behaviours
  • Learning to deal with peer pressure or bullying
  • Developing positive friendship skills

Find strategies to support autism and social interaction here

Understanding Emotions

Children and young people with social communication needs experience a range of emotions, but they might need support to recognise, understand and manage them. They might also need support to recognise, interpret and respond appropriately to other people’s emotions.

For example, they might not notice when someone else looks confused or feels upset or angry. Or they might see someone who’s upset and incorrectly think that the person is angry at them.

You can use everyday interactions to help children learn about emotions. Here are some ideas and tips:

  • Label emotions as you come across them during the day. You can point out emotions when reading or watching videos.
  • Point out the child’s emotions. For example, ‘You’re smiling. You must be happy’.
  • Help your child work out how their body feels when they’re feeling an emotion. For example, ‘You look nervous. Do you have a funny feeling in your tummy?’
  • Draw a picture of the body to show where people feel emotion – for example, sweaty palms or a faster heartbeat.
  • Ask the child to draw how they’re feeling.

Communication Tips

These quick tips can help you communicate more effectively with your child, by helping you gain their attention, support them in processing information and being clear. 

  • Always use their name at the beginning of a question or sentence so they know you are talking to them.
  • Use their hobbies and interests to engage them in activities or tasks.
  • Say less and say it slowly.
  • Allow 6-12 seconds after an instruction to give your child time to process the information and think of a response.
  • Be aware of noise or other sensory elements to the environment around you which can affect how much information your child can process.
  • Be specific when asking questions, like 'Did you enjoy maths?' rather than 'How was your day?'
  • Keep questions short and you could structure them to offer choices or options, for example ' Would you prefer rice or potato with your dinner?'
  • Avoid irony, sarcasm, figurative or literal language to keep your communications clear.

More about communication

Communication Without Talking

You may notice your child is unable to rely on speech to communicate all of their needs. If this is the case, you may need to use additional strategies, or communication aids to help them communicate their thoughts, views and needs. 

Many neurodivergent children use a combination of methods to suit their preferences in different situations. They can take many forms, for example, non-powered systems including gestures, signs, symbols and communication books/boards. Powered methods include single message switches, computer-based systems and iPads.

For some children, this will be a short-term solution to support them whilst their speech is developing while for others Alternative and Augmentative Communication (AAC), in one form or another, will be an important part of their communication throughout their life. 

Find out more about alternative communication methods

Visual Aids

Sometimes extra visual clues can help children understand spoken language better. Many children will find that having support available makes it easier to process what is happening. Visual supports can come in the form of photographs, symbols, pictures or objects and give young people more time to process the information they need.

Neurodivergent children can benefit from visual support because it can make tasks more predictable, understandable and positive. Knowing what will happen next can reduce stress, lead to calmer and more cooperative behaviour, and help children understand how to do something.

Find out more about visual aids here

Let us know what you think!

We've been working together in Norfolk and Waveney with families and professionals to put together information, advice and resources that are helpful to families. Let us know what you think, and anything we could change or add to make it even better.

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Who Can Help?

If you live in Norfolk

  • You can contact the Healthy Child Service team by calling Just One Number on 0300 300 0123 or texting Parentline on 07520 631590. Our opening hours are 8am-6pm Monday-Friday (excluding bank holidays) and 9am-1pm on Saturdays.

  • If you are 11-19 you can text ChatHealth on 07480 635060 for confidential advice from one of our team.

If you live in Waveney

Norfolk SEND Local Offer provide information and advice on services for young people with additional needs in Norfolk.

Suffolk SEND Local Offer provide information and advice on services for young people with additional needs in Waveney.

Mencap is a national charity who support people with learning disabilities. They offer a free Learning Disability Helpline with advice and guidance. Call 0808 808 1111 to speak to a trained professional.

Kooth offers online counselling, advice and emotional well-being support for anyone aged 10-18, seven days a week until 10pm. 

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